Refund Policy

Refund policy

WHAM – The Holding Co: Partnership With Bay Smokes

“We provide great products and stand behind their quality. There is something for everyone at Bay Smokes and we guarantee that.”

Our company started in December 2020 and has grown incredibly fast since then mainly due to word of mouth. We promise to always deliver the best cannabis products: THCa and every other cannabinoid we discover along the way. Our quality is always our top priority, and second to that is making these great products available to everyone we can at affordable prices.

Even with our reputation, spending money to try something new can feel intimidating. You don’t want to pay for something you don’t like and we don’t want you to either.

That’s why we offer you our WORRY-FREE GUARANTEE. If you buy something and don’t love it for any reason, reach out to us and we’ll give you a store gift card to try something else. Don’t worry, we guarantee you’ll be taken care of. 😁

Remember, the Bay Smokes family is always here to help!

You can always reach someone via the blue chat widget below, by email support@whamthc.net

Refund Policy:

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return or exchange.

To be eligible for a return or exchange, your item must be in the same condition that you received it, unopened or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@whamthc.net. If your return is accepted, we will send you instructions on how and where to send your package however, we do ask that you pay shipping for these returns. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@whamthc.net.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you received the wrong item so we can evaluate the issue and make it right.

We will never leave you hanging if you receive damaged goods. We want to ensure you get the best of what we have to offer and we won’t settle for less.

Exceptions / non-returnable items
Certain types of items cannot be returned, like sale or bulk items. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on gift cards.

Exchanges
The fastest way to ensure you get the new item you want is to return the item you have, and once the return is accepted, we will send you out an equal value item of your choice or credit you the cost difference.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Late or missing refunds

Please be sure to monitor your bank account or card.

If you haven’t received a refund after 14 days, contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@whamthc.net.

Refund policy

WHAM – The Holding Co: Partnership With Bay Smokes

“We provide great products and stand behind their quality. There is something for everyone at Bay Smokes and we guarantee that.”

Even with our reputation, spending money to try something new can feel intimidating. You don’t want to pay for something you don’t like and we don’t want you to either.

Remember, the Bay Smokes family is always here to help!

You can always reach someone via the blue chat widget below, by email support@whamthc.net

Refund Policy:

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return or exchange.

You can always contact us for any return question at support@whamthc.net.

We will never leave you hanging if you receive damaged goods. We want to ensure you get the best of what we have to offer and we won’t settle for less.

Exceptions / non-returnable items
Certain types of items cannot be returned, like sale or bulk items. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on gift cards.

Late or missing refunds

Please be sure to monitor your bank account or card.

If you haven’t received a refund after 14 days, contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@whamthc.net.

FAQ section

Learn about the wild world of Legal Cannabis

How is this legal?

The Hemp Farm Bill of 2018 made cannabis federally legal as long as it is grown under a hemp license and tested in accordance to that bill. This means interstate commerce is allowed, and we can ship our flower all over the country!

Each state has their own laws, but our products are compliant with the federal law of the United States and ready to ship!

Legal Disclaimer: This is not legal advise however, you need to talk to a lawyer to get real legal advise.

Will this get me high?

These products will absolutely get you high. All the flower is natural grown THCa cannabis-hemp. This is the same thing you buy from dispos and dealers. Except we’re growing it under a hemp license and getting the necessary testing to ensure compliance.

Consume responsibly! Do not drive or operate heavy machinery etc. Be safe and spread love. Enjoy fam🙏

Shipping speeds & locations?

We ship usually USPS, sometimes UPS. Either way, the pack leaves from our warehouse in North Carolina and gets to most of the east coast within 2-3 days.

We ship at multiple times throughout the day but if you order before 2pm EST, the pack will probably ship the same day. Otherwise it will ship next business day. We ship Monday-Friday only, not on weekends. If you have any questions or concerns at all about your order, just reach out and we will help you. Thanks for your trust and support fam. 🙏

What is THCa?

In layman’s terms, THCa is “regular weed.”

THCa is a the natural form of THC produced by the cannabis plant. THCa becomes THC when smoked, vaped, or heated through a process called decarboxylation.

All cannabis you would buy from a dispensary or dealer is equivalent to the “THCa Flower” we sell. The reason we call it THCa Flower is because of the way the federal law is written. The term is used to describe high THC cannabis, that is legally clarified as hemp.

When you go to a dispensary and look at their lab tests, you will see the same sort of results as our lab tests. 20-35% THCa.

Quality guarantee?

All our flower is grown in California by industry veterans with over 20 years of experience. If you don’t love the products, we will help you find something you love.

No one is disappointed with our selection of rare top shelf exotics and across our 3 categories of quality, everyone is sure to find their perfect fit.

Each state has their own laws, but our products are compliant with the federal law of the United States and ready to ship!

Legal Disclaimer: This is not legal advise however, you need to talk to a lawyer to get real legal advise.

Consume responsibly! Do not drive or operate heavy machinery etc. Be safe and spread love. Enjoy fam🙏

We ship usually USPS, sometimes UPS. Either way, the pack leaves from our warehouse in North Carolina and gets to most of the east coast within 2-3 days.

In layman’s terms, THCa is “regular weed.”

THCa is a the natural form of THC produced by the cannabis plant. THCa becomes THC when smoked, vaped, or heated through a process called decarboxylation.

When you go to a dispensary and look at their lab tests, you will see the same sort of results as our lab tests. 20-35% THCa.

All our flower is grown in California by industry veterans with over 20 years of experience. If you don’t love the products, we will help you find something you love.

No one is disappointed with our selection of rare top shelf exotics and across our 3 categories of quality, everyone is sure to find their perfect fit.

Experience WHAM! World

Be the first to know about new strain drops and exclusive offers.

Quick links

Search

Lab Tests

Contact Information

Privacy Policy

Refund Policy

Shipping Policy

Terms of Service

Legal Disclaimer:

THE HOLDING CO products are not approved by the FDA to diagnose, treat, prevent, or cure any illnesses. All products are compliant with the US Farm Bill and under 0.3% THC. THE HOLDING CO products and website are intended for ADULT use only. Full disclaimer in Terms of Service. THCa or other Hemp-Derived THCs will not be shipped to states where the product has been expressly banned. Product availability varies from state to state per each product’s regulation.

Contact Us

Email us at anytime for questions about your order or even wholesale inquaries.

Support@WhamTHC.net

Site Managed By:

Bay Smokes LLC

62 NE 167th St, Miami FL, 33162